Video Alarm Systems - Introduction
Everywhere you look businesses have purchased an alarm panel and digital CCTV system. On one side of the room is a detector – on the other a camera. Yet when the alarm goes off in the middle of the night, the monitoring center has no ability to replay the event from the camera system. We have converged these two common platforms to deliver you amazing results, from the ability to visually verify alarm events, to monitoring the health of your camera system. It makes so much sense why is no one else doing it?
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If you have these problems
- Current security isn’t preventing break ins
- Your system or provider leaves you with little intelligence
- Your management team is spending more time trying to figure out your current security system than on business
- You aren’t able to access your current cameras from your own computer
- Incident investigation takes too long
- Alarms result in late night wake ups or expensive guard call outs
- Alarm panels racking up PSTN phone call costs
We have the solution
- Event driven video response results in reduced losses and more arrests
- Network video cuts travel time and puts managers in the picture
- Increase shopkeeping and OH&S compliance
- Communicate more effectively with central workers
- Cut security communication costs with IP reporting
- Cut or eliminate security manpower
Why sell hardware in a service package?
After 5 years of selling video monitored security installations we came to the realisation that providing a successful, cost effective service is reliant on these key elements:
Keeping our entire customer base on current technology
(Why? So our time is not biased towards supporting legacy systems)
Supporting as few core platforms as possible
(Why? So our staff had the depth of product knowledge to support clients in a time and cost efficient manner. For example we have one core alarm technology, whilst many major security companies support dozens of different alarm panels and DVR’s resulting in poor overall product knowledge and time delays whilst the right tech is found)
Keeping all installations serviceable
(Why? Bad installations distract VideoControlRoom operators, who should be spending time responding to events and not dealing with faulty equipment that hasn’t been serviced in 5 years.)
Reviewing each installation at least once every 12 months.
(Why? Because as your operations change, your security requirements change along with them.)
Most businesses security falls apart because they buy a security system outright and slowly let it get out of date, both in terms of technology, coverage and maintenance.
If we were to support 20 year old alarm panels, we would be putting all our customers at risk (old panels are very time consuming to support, they suck up all the resources that should be directed towards risk assessment and systems improvement.) That’s why we deliver hardware, support, maintenance, monitoring and communications in one of three core packages designed to keep you secure now and into the future:
COMPARE PACKAGES here to see which suits your business.
